All-in-one sales platform and centralized cross-channel customer interaction

Optimize your time, increase marketing, sell more, reach more customers. Increase sales and customer service productivity with an easy-to-build chatbots, easy-to-learn live chat and targeted interactions that convert website visitors into sales and happy customers in a flash.

Provide an amazing digital customer experience, manage and orchestrate conversations across channels. Record every single customer interaction and respond instantly.

Capture all interaction, say goodbye to cold leads

Be everywhere your customers are and engage with them through Channels' real time
communication tools and capabilities. 

Forget slow response time and start exceeding customer expectations and converting leads that are ready to buy and fast to close.

The next era of messaging

94% of consumers are annoyed by the communications they receive from businesses. 

Change the way to communicate with your customers! Consumers view messaging as a trusted, critical channel for two-way communication. 
Either way, the time to start responding to consumers is now. With analysts estimating nearly 80 percent of all mobile subscribers will use smartphones by 2025, that trend toward richer, trusted, conversational messaging will only continue.

Manage your customer journey

Never lose sight of the customer journey. Record every single customer interaction and respond instantly in Channels page. 

We help you develop employee efficiency and workflows that result in marketing productivity, greater sales, and exceeded customer expectations.

Engage customers with AI-powered chat

Increase sales, marketing, and customer service efficiency with the world's leading AI-powered chat solution. Get your chat service up and running in just minutes to better engage your customers and boost your sales!

Support customers more efficiently

Reach out to your current and potential customers in live chat and enable customer service agents to manage 7 conversations on average simultaneously. Our swimlane view provides one seamless interface for engaging with multiple customers on your website, Messenger, and WhatsApp.

See in real-time which visitors are on your website, where they have come from, and which pages they have visited to start conversations that help your visitors find answers and make purchases.

Accelerate your sales funnel

Power up your business with a proactive and intelligent live chat. Track your visitor behaviour to connect with your most valuable leads and customers, and move them through your marketing and sales funnels faster than ever before.

Automate, target, and customise your lead generation and sales chats with rule-based workflows to produce high-quality leads and reduce customer acquisition costs.

Resolve customer problems faster

Provide extraordinary customer experiences by chatting proactively with your online customers. Pull customer insights directly from Sales Plus CRM to reduce response times and to resolve support tickets faster.



Improve first contact resolution rates by automatically routing tickets and customer inquiries to the most knowledgeable available specialist in your team or network. Use real-time reports to improve your customer service performance and to allocate resources efficiently.

Efficient Communication. The WhatsApp Business Solution is a valuable and powerful tool for high quality conversations to enhance the customer service and improve your business results.

Rich Conversations. WhatsApp is one the most popular messaging channels on the planet allowing you to talk to customers in real-time and have relevant and rich conversations.

Secured Messaging Channel. As WhatsApp Business Solution provider we provide a cloud based solution to securely host WhatsApp data. Our officially supported API is GDPR compliant and secured with end-to-end encryption.

WhatsApp opens up a world of opportunities to provide world class customer service and minimize the friction in the buying and customer journey.

With the WhatsApp Business Solution you can connect with your customers globally on their favorite messaging channel. Provide a seamless customer experience with rich content and the variety of features WhatsApp for Business has to offer.

Enrich Your Customer Service & Support. WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more.

With your business WhatsApp account you can set-up quick replies, indicate opening hours, show your address and link to your website. If your customers are not ready to make a purchase, they can get in touch with you to find that extra bit of information and support needed.

Automate your lead generation and customer experience

Create customised bots and interactive content easily with an innovative drag-and-drop solution. Interact with website visitors in a fun and meaningful way to improve conversion rates and customer experience!

Create interactive content without coding

Creating interactions that drive results is easy, effortless, and requires no coding skills when you use giosg Interaction Designer. Customise your website interactions to meet your business goals, whether it’s improving conversion rates or your customer experience. Build your own FAQ bots, virtual assistants, and lead generation bots - your imagination is the limit!