Use Voice Plus to call directly from your Sales Plus CRM or VoIP Phones. Instantly acquire local, national, mobile virtual phone numbers, assign to agent and Voice Plus will call your contact automatically with a simple click. You can also receive incoming calls directly from your web browser. If you are logout, the call will forward to the voice mail. On next login Notification Center will show you a message. Voice Plus can record an audio file of every phone call your sales team makes or receives. Recorded call will be sent in your mailbox. Everythings is customizable with Voice Plus IVR. Use a simple JSON schema to set attributes to your IVR.

Best Cloud Communications Platform
Voice Plus and Twilio. Together, We are Building the Future of Communications. We make products and decisions every day around our core values. They drive what we build and they drive what we do for your customers. Voice Plus and Twilio provides programmatic access to the global carrier network and communications infrastructure hosted in 5 continents

Make-Accept calls directly within your browser

Voice over IP or Session Initiation Protocol (SIP) is a signaling communications protocol, widely used for controlling multimedia communication sessions such as voice and video calls over IP networks

Voice Plus integrates with VoIP (SIP) providers to offer a complete CRM telephony suite to its customers. No downloads, no installations, only a one-time integration with the SIP widget to start calling your customers right from the CRM

CONNECTS ANY DEVICE

Build unique phone call experiences with Voice Plus to make, receive, control, and monitor calls around the globe. Use one service to make calls to anyone on a traditional mobile or landline, and receive calls on local numbers in nearly 50 countries. Enable phone calling within the web interface of any SaaS app such as CRM, without managing plug-ins. Give your users a way to talk to people and interact with your mobile app at the same time, by adding in-app VoIP calls.

Use your existing systems for new web and mobile calling experiences by routing calls through your VoIP infrastructure. Built-in orchestration of the signaling, media routing, and STUN/TURN services required to provide a seamless WebRTC audio experience.

Bridge calls to the PSTN carrier network, SIP endpoints, or to other browser & mobile clients in one click. Dynamic call-routing optimization ensures the fastest voice transmission between callers, maintaining low audio latency across 7 data centers globally. As the call dynamically changes and connects, media transport is automatically re-routed.

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Sales Plus enables businesses of any size to manage every aspect of the customer lifecycle. Sales Plus has the finest experience of data integration solutions in the industry specifically designed to integrate other CRM with your databases and applications. These solutions enable your company to ensure data accuracy, improve business decisions and operations, and derive maximum value from your sales investment.

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Global Reach, Local Experience

A local number is just the start. Voice Plus offers unique localization features so you can truly go global with your calling. Make Phone Calls Globally (206 Countries) Geographically distributed datacenters connect calls through carriers worldwide. Calls are optimally routed to reduce latency and provide the highest quality experience.

Receive Phone Calls Anywhere in the World Expand globally with instantly provisionable Twilio phone numbers in a growing number of countries worldwide. Add new country coverage in seconds, without requiring codebase changes or carrier negotiations. With local phone numbers in nearly 50 countries and a point of presence in five continents, we give you a local identity for your voice applications.

With Global Low Latency (GLL), your calls automatically take the shortest and highest quality path. Local carrier connections worldwide help us validate that your messages can be delivered and you receive real-time delivery status. Voice Plus has you covered, with automated address verification required for local phone numbers, data delete controls for privacy of call and message data and adherence to stringent EU privacy laws with Safe Harbor compliance.

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Make calls subsequently to all the contacts using the dialer

When you have dozens of calls to make and multiple deals to closely follow, remembering every task you need to do can be a real challenge.

SINGLE-CLICK DIALING. Make calls from CRM and stop wasting valuable time dialing phone numbers. Click the call icon to start calls while you're looking at any lead or contact page.

SAVE TIME WITH AUTOMATIC CALL LOGGING. Automatic call logging makes manual entry a thing of the past. Use the call pop-up window to add notes, create follow-up tasks, or assign the contact you spoke with to a sales rep. Streamline your call-logging process.

IVR

IVR Systems Help callers get to the information or agent they need with a custom-tailored IVR built in the cloud. Answer the phone, speak text, and route calls in a few click.

A well-designed interactive voice response system can give customers the quickest answers to their questions and route them where they want to go, whether they're calling about a store's hours of operations, an upcoming trip, a billing issue or technical support. And the perfect IVR doesn't have to bust your budget.

Say goodbye to busy signals Customer service organizations were among the first to recognize the advantages of an automated attendant. But other business departments soon began reaping benefits as well, including increased sales and a more effective sales team. With Voice+ IVR you get all the capabilities of an on-premises system without the headaches and expense that comes from installing and maintaining complex telecommunications systems.

Call Recorder

Programmable Call Recording The conversations with your customers are an invaluable mine of information. Record, store, transcribe, and retrieve voice calls in the cloud

Why Call Recording?

AGENT MONITORING - Sample agents conversations to see if they are serving customers appropriately.
LEAD QUALITY SCORING - Assess the quality of the leads you acquire by analyzing the content of what was said.
CUSTOMER INSIGHTS - Analyze your recordings for keywords and phrases you care about. Predict and act on your customers needs even before they ask.
CRM INTEGRATION - Add transcriptions of past interactions to your Sales Plus CRM. Avoid asking information your customer has already provided.
DISPUTE RESOLUTION - Keep past conversations to have a record in case of future disputes.

Voicemail

With Twilio, Voice Plus enables users to interact with voicemails across different platforms & communication media.

Using all of Voice Plus features (SMS, MMS, Voice, Client, and SIP), customers can use a drag-and-drop call flow builder that offers voicemail transcription, call information capture, dynamic call handling, CRM integration with more than 250 systems, call prioritization, outbound VoIP forwarding, and SMS messages. And the ease of use and helpful features don't stop there. Unlimited length voicemails are automatically transcribed to text. Voicemail notifications are delivered via the Better Voice app, via text messages, or in an email. Voicemails are saved in the cloud and accessible from the web.

Scalable Enterprise Telephony

Voice Plus and the Ubiquiti VoIP Phones are enterprise desktop smartphones designed to seamlessly integrate into the UniFi Enterprise System

The Voice Plus VoIP Phone is powered by the Android operating system. Access media content, browse the web, and visit the Google Play store to download and install your favorite apps. Scalable System Management Ubiquiti‘s proprietary SDN software, provides scalable system management of Android-based Voice Plus VoIP Phones, including extension management, mass firmware upgrades, and mass configuration provisioning. Such ease of use makes the Voice Plus VoIP Phones ideal for quick deployment in small businesses, corporate locations, schools, and hotels. The high-definition, multi-touch color display is designed for ease of use and quick navigation. The base or PRO model includes a 5-inch touchscreen, and the Executive model includes a 7-inch touchscreen for widescreen video applications. The Voice Plus VoIP Phone features a sleek industrial design that seamlessly integrates into any office setting. The ergonomic handset features a comfortable, soft-touch grip and a conveniently located Mute button.

Make/Accept Calls directly wihin your browserdata integration

Voice over IP or Session Initiation Protocol (SIP) is a signaling communications protocol, widely used for controlling multimedia communication sessions such as voice and video calls over IP networks Voice Plus integrates with VoIP (SIP) providers to offer a complete CRM telephony suite to its customers. No downloads, no installations, only a one-time integration with the SIP widget to start calling your customers right from the CRM

Voice Plus and Twilio. Together, We are Building the Future of Communications. We make products and decisions every day around our core values. They drive what we build and they drive what we do for your customers. Voice Plus and Twilio provides programmatic access to the global carrier network and communications infrastructure hosted in 5 continents

Go global in minutes with a SIP Trunking service that operates at internet scale - whether you're already operating at massive scale and looking for a provider that can match that, or whether you're looking for a service that can help you grow quickly. The features you expect from a traditional SIP Trunk are just the start. Explore here how Twilio uses the power of the cloud to offer a truly globally-resilient SIP Trunking service.

Charging by the channel costs more and limits use. No more capacity planning with unlimited, concurrent call capacity and low, no-shenanigans per-minute fee. Get more and pay less. Manage all aspects of a Voice Plus account online with real-time access to usage and billing details through web portal. Interconnections with hundreds of carriers and real-time route analysis to maximize the quality of every call. Voice Plus SIP Trunks provide unlimited concurrent call capacity. With no limitations or restrictions, you can say goodbye to capacity planning. Behind the scenes, as Voice Plus's global combined volume increases additional instances are automatically spun up to make sure there is always the capacity you need.