PRO services

A well-thought-out personalization campaign is the key to a successful marketing program in the CRM era.

Customizing is the most powerful way of achieving a successful organization-specific Customer Relationship Management system. One of the key elements of Sales Plus is its capacity to allow customization and the flexibility to do so.

A personalized approach to our customers simply works better. Sales Plus PRO services can help you personalize your CRM experience to boost sales, increase customer satisfaction and build customer loyalty. By putting our customers at the center of our business we focus on what the individual customer wants and not on what our customer have to sell. It means adjusting our business to give our customers what they want how they want it.

Big Data analysis

Big data can provide businesses with metrics on sales, marketing and other areas to gauge performance and quality. It can also help make better forecasting decisions by allowing for real-time decision-making as well as giving information on product inventories, customer segmentation and assist in the development of products and services.

Companies struggle, in general, to make sense of big data because of its sheer volume, the speed in which it is collected and the great variety of content it encompasses. Sales Plus Pro services are evolving in order to help companies house and examine these large amounts of data and help companies move toward making data-driven decisions. Collecting and analyzing Big Data allows companies to augment service by examining customer sentiment.

Big Data Analysis refers to the practice of integrating big data into a Sales Plus CRM processes with the goals of improving customer service, calculating return on investment on various initiatives and predicting clientele behavior.

Data Integration

For companies that need to integrate their core on-premise applications with a CRM system, a Job Integration script is often the ideal architecture. An ETL provides clear visibility into your integration, enabling you to see what data is being exchanged and where any issues occur.

A wide breadth of format support makes the process easy, ensuring your CRM system will integrate with other mission critical applications and legacy systems without requiring complex code or brittle point-to-point integration. Sales Plus PRO services can help up your developer time to work on more valuable aspects of your core business. Now is possible synchronize and integrate Sales Plus CRM data with data that is stored in other systems. The common data integration patterns include taking data from an external system and pushing it into CRM, taking data from CRM and synchronizing it to some external data store, or updating CRM with external data.

Now you can use several new capabilities to make writing code to achieve these scenarios more easily.

ETL

The Extract-Transform and Load process consists of the following three sub-processes which are used to transfer data from production systems to the data warehouse where they are consumed by Corporate applications: Extraction of the data from production application and databases. Transform the data to reconcile it across source systems, including required data cleaning. Also the data is transformed to meet the requirements of the target systems (Loading Leads, Contracts, Contacts, Activities, Tasks, etc). Loading of the transformed data into the Data Warehouse, Data Marts and other Corporate applications. The two leaders in this field tested with Sales Plus are Pentaho Data Integration and Talend Open Studio software products. This overview will focus on the capabilities of Talend Enterprise version known as Talend Data Integration Suite

Recognized as "visionary" in recent Gartner reports on the data integration sector, Talend and Sales Plus makes powerful ETL and data management technology easily available to organizations of all sizes with Talend Open Studio for Data Integration. Rather than bogging down in the business case writing and budgetary haggling associated with buying solutions from one of the few behemoths of the proprietary data management software market, one can download Talend Open Studio for Data Integration today, for free, and dig right into productive work on ETL and other projects

download ready-to-use talend script

A strategic partner for experience, expertise and innovation

The challenge lies in transforming that unstructured data into actionable business insights. Our services incorporate structured and unstructured data and content to cost-effectively drive tangible business impact. Leveraging Sales Plus technology and people expertise, we take a scientific and collaborative approach to help you use the ever-increasing available data to improve decision-making and Sales targets results. We embed analytics and business intelligence into our CRM solutions and also provide them as a stand-alone service.

A strategic partner for experience, expertise and innovation Sales Plus Professional Services for sales process outsourcing helps organizations like yours address the need for data-driven business insights. Valuable customer, prospects, Leads and market information is often buried in Sales Agents emails, spreadsheet, instant messages and other unstructured data.